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UI CEO Defends Employees, Holds to 95 Percent Monday Timeline

James Torgerson, President and CEO of UIL Holdings, parent company of UI, held a press conference at UI headquarters in Orange, Conn. Thursday evening.


Response to 'Discriminating' Accusations

"None of that is occurring," Torgerson said. "We're sending our crews everywhere. For example, we have 70 resources in Bridgeport today, we have 64 in Milford, we 70 in Fairfield."

Comment on People 'Not Showing Respect' to Field Crews

Referring to incidents in which citizens of towns and cities have allegedly thrown things at field crew employees or threatened to throw things at them, Torgerson said, "We really can't tolerate that."

How Many Hours Are UI Crews Working?  

 "They're working 16 hour days," Torgerson said. "This is not just people in the field. We've got people working here who are sleeping overnight. Most of people in the field haven't even been home. They work 16-hour days, go somewhere to sleep and get back out there."

Milford Gas Leak 

Torgerson spoke of the gas leak in Milford Thursday morning. "Our gas people were there very quickly," Torgerson said. "It's under control. No individuals or nobody from the public was in any jeopardy. It's been taken care of and it's being taken care of right now."

Number of Workers Compared to Irene

Torgerson said that UI will have 1,170 workers on the ground in Connecticut as of tomorrow, an increase of the less than 700 they had working at the height of Irene.

He is planning to stick to the announcement that 95 percent of UI customers will have power back by 11:59 p.m. on Monday, Nov. 5.

Chrissy November 02, 2012 at 12:49 PM
Go UI!!! Some of us do KNOW your are doing a great job!!! IGNORE THE HATERS. They have nothing else to do obviously. And no I do not have my power back yet but I have my health!! Good enough for me!!
Judee Simms McMellon November 02, 2012 at 02:11 PM
Throwing things at workers...how sad our society has become so spoiled and ignorant! The storm was not their doing, but they have to deal with the aftermath. As we sit in or homes , maybe without power, they are out facing some dangerous situations and the cold elements. The people I have spoken to at UI on the phone have been courteous and helpful.The workers I have seen are working diligently and moving from place to place. How about a "Thank you" to workers! Patience is a virtue!!
Bob Cerani November 02, 2012 at 03:10 PM
I applaude what the utilities are doing, With all the devestation how could some people be so mean ,throwing eggs at the Utility workers. The UI. should not even hook these people up until the very last. They do not appreciate what these guys are doing.We are with you utility workers!!
Susan November 02, 2012 at 03:24 PM
Right on Judee! Well said!!! I imagine the people harrassing the workers are ignorant, uneducated lowlifes. These workers are only doing their jobs. Probably something these harrassers never did in their unfortunate lives. I would assume they are a product of their environment. When I hear about the looting, shooting, and now this! The worst situations usually brings out the best in most people but then as always, we have the exceptions. I, for one, appreciate all the work these employees are doing on our behalf. I do have alot of animosity towards the people who head up their utilities though. Build up your workforce so you are prepared when situations such as this arise. Arrest anyone who bothers any worker!!! They deserve complete protection from the police departments.
sadie November 03, 2012 at 02:09 PM
I agree they are doing a great job in the face of so many obstacles! But can we talk about the rest of the year? Preventative maintainance on trees etc so we can stop these week long black outs? In the 80s n 90s there were big storms hurricanes etc...but never were we out for so long!
Robert Chambers November 05, 2012 at 03:29 AM
Their call center people are useless and provide no information. If I could switch to another DISTRIBUTION company I'd do it in a heartbeat. UI dropped the ball bigtime on this and they have turned me from a defender in to a detractor. I don't blame the line workers, they go where they are told but somebody is telling them where to go and what to work on and those people need throwing in the river.

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