ACLU: Police Discourage Civilian Complaints

A report from the ACLU shows many departments in Connecticut have barriers that make it difficult for civilians to file complaints against officers.

Police departments across Connecticut routinely make it difficult for civilians to file complaints against their officers in a number of ways, including failing to make complaint forms available, refusing to accept anonymous complaints, imposing time limits on receiving complaints and requiring sworn statements or threatening criminal prosecution or a civil lawsuit for false statements.

Those are the findings of a non-scientific survey conducted by the American Civil Liberties Union of Connecticut and released Tuesday. The barriers to filing complaints that the ACLU cites in the study fly in the face of "best practices that are widely accepted by law enforcement experts," on the processes police departments should follow for accepting civilian complaints, the agency said.

The findings, the ACLU said in a press release, "reveal a need for statewide standards to ensure that civilians with complaints about police misconduct will not be turned away, intimidated or silenced."

"We've been hearing from too many people who have had difficulty filing complaints with their local police departments," said David McGuire, staff attorney for the ACLU of Connecticut, who supervised the study.

"We rely on the police for our safety, and we're grateful for their service. But we also entrust police officers with extraordinary authority, including the power to use deadly force, and this must be balanced by accountability, with a clear and reliable method for civilians to register their concerns about police conduct."

You can view a PDF of the agency's findings above.

The ACLU report was based on a telephone survey of 104 Connecticut police departments and agencies, including 92 municipal departments and the state's 12 police barracks. The survey found that:

  • Twenty-three percent of municipal police departments (excluding state police) reported having no complaint form for civilians to fill out.
  • Sixty-one percent of the municipal police agencies in Connecticut told callers they don't accept anonymous complaints, although law-enforcement policy experts strongly agree that police should accept complaints made anonymously. Another 10 percent could not or would not answer the question about anonymous complaints.
  • Nearly two-thirds of the complaint forms posted online by municipal police departments in Connecticut contain warnings of criminal prosecution for those making false complaints, though such action is widely considered a deterrent to those with legitimate complaints.
  • Nearly half the complaint forms posted online by municipal police departments in Connecticut mention a requirement for complainants to file a sworn statement, though law enforcement policy experts recommend strongly against demanding such statements. Employees at several departments without online forms also mentioned the requirement to ACLU callers.
  • Just a third of the departments in the survey clearly stated that immigration authorities would not be called against a civilian complainant. More than half did not answer or expressed some degree of uncertainty and 15 percent said they would definitely report a complainant to immigration authorities.
Beetle Bailey December 10, 2012 at 01:46 AM
Oh snap. You must be a minority.
Beetle Bailey December 10, 2012 at 02:12 AM
In Stratford you can see cops talking on cell phones while driving, at construction sites, when they are not sleeping in the patrol cars, all the time. They are allowed by law, I believe, to be allowed on the phone for police related matters only. Correct me if I'm wrong. I can't believe a cop at a construction site is on the phone for 30 minutes and it is related to police work. Unless they are putting in their lunch order at Gaetano's. I'm told that the Ass't Chief is a past union president. No wonder nothing happens even if a person complains. I do agree that if there is a GENUINE complaint against an officer then it should be checked out.
Chris Stevens December 10, 2012 at 02:58 AM
Hey beetle how bout some proof of this, you should provide proof to your findings and report them to the patch so a proper story could be done on the cops sleeping, talking on the phone etc, I think your on to something!
Beetle Bailey December 10, 2012 at 07:37 PM
Be observant and you'll see it for yourself.
Chris Stevens December 10, 2012 at 09:08 PM
I'm more upset with the fire dept, imagine the nerve sleeping and cooking meals while at work! You believe that! The nerve I tell ya....


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